Personal Training
Terms and Conditions
GENERAL TERMS AND CONDITIONS OF LIFT LAKE PERSONAL TRAINING
These General Terms and Conditions apply to all personal training memberships and services offered by Lift Lake B.V. and come into effect on March 25th, 2026.
Article 1 – Definitions
In these terms and conditions, the following definitions apply:
1.1 Lift Lake: The individual or legal entity offering memberships for Personal Training (PT) and/or Personal Group Training (PGT), including potential nutritional consultations and other related services.
1.2 The Member: The natural person, not acting in the course of a profession or business, who enters into a membership agreement with Lift Lake Trainers.
1.3 Personal Training (PT) / Small-Group Training (SGT) / Free Gym (FG): Services aimed at improving physical and/or mental health, delivered in an individual or group setting.
1.4 Membership: An agreement between Lift Lake and the Member for the use of Personal Training and/or Personal Group Training, with or without additional services such as nutritional consultations.
1.5 Credits: The internal system used by Lift Lake that grants the Member access to specific services. Credits are assigned based on the membership type and have a limited validity period.
1.6 Written: Communication recorded on paper or digitally, such as via email.
1.7 House Rules: The rules established by Lift Lake regarding the use of facilities, which are always accessible via the website or listed at the bottom of the terms and conditions.
Article 2 – Applicability and Amendments to Terms
2.1 These general terms and conditions apply to all offers, agreements, services, and other legal relationships between Lift Lake and the Member.
2.2 Deviations from these terms are valid only if agreed upon in writing.
2.3 Lift Lake reserves the right to amend these terms unilaterally. Changes will be communicated in writing at least one month in advance. If the Member does not agree to the changes, they may terminate the agreement within this period.
Article 3 – Membership
3.1 Start and Duration: The membership begins on the start date chosen by the Member and has a monthly commitment period.
3.2 Personal Nature: Memberships are strictly personal and non-transferable unless otherwise agreed upon in writing.
3.3 Credits: Membership grants the Member a set number of credits depending on the chosen package:
Credits can be redeemed for personal training sessions.
Credits expire after a four-week period starting from the membership activation date unless otherwise agreed in writing. Scheduling Personal Training sessions requires coordination with the trainer. If the personal trainer is not available and sessions are paid for but not used, they will be transferred to the following month.
3.4 Identification Requirement: Lift Lake may request identification during registration or throughout the membership term to prevent misuse.
Article 4 – Membership Fees and Payments
4.1 Payments: Membership fees are paid in advance through a recurring payment. By confirming the agreement, the Member authorizes recurring payments.
4.2 Failed Payments and Default: If a payment attempt fails, the Member will be notified in writing, and a retry will be initiated. Continued failure to pay results in default without further notice. All remaining installments become immediately payable.
4.3 Suspension for Payment Arrears: The Member cannot access services or facilities until arrears are fully settled. Lift Lake reserves the right to suspend its obligations until payment is made.
4.4 Collection Costs: If a debt collection agency is engaged, the Member is liable for statutory collection costs, with a minimum of €40, and statutory interest from the date of default.
4.5 Price Changes: Lift Lake reserves the right to index membership fees annually by up to 5% and to adjust rates following changes in VAT.
Article 5 – Termination and Cancellation
5.1 Cancellation by the Member: Membership can be terminated at any time before the next renewal date. No refunds will be issued.
5.2 Automatic Renewal: If the membership is not canceled in time, it will automatically renew for another four-week period.
5.3 Termination by Lift Lake: Lift Lake may terminate the membership without further notice in cases of:
Repeated failure to meet payment obligations.
Violations of house rules.
Inappropriate behavior in the studio.
Article 6 – Suspension
6.1 Suspension Options: Members may request suspension in writing for long-term illness, pregnancy, injury, or vacation. Suspension is limited to four weeks per year (vacation) or two months (medical reasons) and requires prior approval with supporting documentation.
6.2 Effect of Suspension: Payments are temporarily paused during suspension, and will start again after the suspension period has elapsed.
Article 7 – Liability and Insurance
7.1 Exclusion of Liability: Lift Lake is not liable for personal injury, loss, or theft of property.
7.2 Insurance: Members are advised to obtain appropriate insurance for personal risks and belongings.
Article 8 – Privacy and Data Protection
8.1 Lift Lake processes personal data in accordance with the General Data Protection Regulation (GDPR).
8.2 Further information about data processing can be found in the Privacy Policy on the website.
Article 9 – Complaints and Communication
9.1 Complaints must first be discussed verbally with a staff member and subsequently submitted in writing via email.
9.2 Changes in personal details must be communicated to Lift Lake immediately in writing.
Article 10 – Final Provisions
10.1 All agreements between Lift Lake and the Member are governed exclusively by Dutch law.
10.2 The invalidity of any provision does not affect the validity of the remaining provisions.
10.3 Disputes will be submitted to the competent court in the district where Lift Lake is established.
Contact Information:
Lift Lake BV
House Rules
House Rules for Members – Lift Lake
At Lift Lake, we value a pleasant, safe, and tidy environment. These house rules are designed to ensure that everyone can train comfortably and without disruption. We count on your cooperation to make this possible.
Order and Tidiness
Clean up during and after use:
Return weights to their holders, not on machines.
Place dumbbells back in order in the rack.
Return accessories (such as attachments) to the machines or designated bins, not on the floor.
After your workout, check to ensure everything is left neat and tidy.
Personal belongings:
Bags, coats, shoes, and clothing should be stored in a locker or the changing room. This includes jackets or sweaters removed during your session.
Lounge cleanliness:
Eating is allowed only in the lounge, not in the workout areas. Leave the lounge clean and tidy for others.
Hygiene and Safety
Training must be done in socks; no shoes allowed in the studio. Please leave them in the shoe rack in the locker room.
No bare feet!
Towel required:
Use a towel on every machine or surface where you sit or lie.
Cleaning equipment:
Clean machines after use with the provided spray and paper towels.
Spray the cleaning solution onto the paper towel, not directly on the equipment, and then wipe it down.
Dress code:
Shirts are mandatory. Training without a shirt is not allowed.
Behavior in the Gym
Handle weights responsibly:
Place dumbbells, barbells, kettlebells, and other weights down gently. Even during exercises like deadlifts, ensure weights are lowered in a controlled manner to avoid noise or damage.
Phone calls:
Phone calls are not allowed on the gym floor. Please use the lounge for calls and be mindful of others in the space.
Filming and photography policy:
Filming and photography are allowed under the following conditions:
Others must not be captured in your footage without their consent.
Inform those present before taking photos or videos.
If someone objects, wait until they leave the area before proceeding.
Collaboration and Respect
Share and collaborate:
If you’re resting between sets, allow others to use the equipment.
Communicate proactively and be flexible in sharing equipment.
Respect for others:
Be considerate of other members, trainers, and visitors.
Pet policy:
Pets are not allowed, except for service animals.
Thank you for helping us maintain Lift Lake as a clean, safe, and professional environment. If you have any questions about these rules, feel free to reach out to us. Enjoy your training!